Human Russian Translation

Need to translate a personal or business letter?
Want to sell to the Russian market?
Native Russian translator Igor Shevkoplyas
will be happy to help. Please choose a payment arrangement and order your Russian translation now!

OPEN ACCOUNT PAY AS YOU GO

Refund Policy and Safe Shopping Guarantee

The translation prices are quoted in USD values and include credit card transaction charges, website maintenance, customer service, the documents translation itself.

At the CHECKOUT you will be required to give your billing and shipping details and confirm your order. Your order will be sent to us for processing and you will receive an email confirming your order. The purchase is protected by the Safe Shopping Guarantee (see below).

Russian-Translation-Matters.com does not have access to your credit card details at any time but can confirm your banking transaction, if you have any queries regarding your order please contact us at

We will contact you in up to 48 hours (usually 24 hours) after the payment at the address you provide at checkout and either deliver your translation or advise when the translation will be ready.

Refunds

A refund is the actual reimbursement of the cost of a Product to a Customer(“Refund”). Russian-Translation-Matters.com accomplishes the Refund by reversing the amount previously charged to the Customer’s Card or account at the Card issuing bank and the appropriate amount is credited to the appropriate Card or account at the Card issuing bank of Customer.

30-Day Refund Period – We offer refunds for the following reasons:

  • Non-delivery of product: due to circumstances the translation is not delivered to you;
  • Product not-as-described: a request based on this reason is satisfied on a case by case basis.
  • Product contains errors: You are suggested to contact us first and ask to correct any errors you might find. If you are still unhappy with the translation result we will arrange a refund. Requests based on this reason are satisfied on a case by case basis.

You should notify us within 30 days of the date the translation was delivered (or not delivered) to you, we will either work on the translation until you are completely satisfied or issue a refund. In your claim, please, include explanation of reasons for a refund, and your order information.

2Checkout.com Safe Shopping Guarantee

  • The 2Checkout.com Shopping Guarantee protects you when you buy from 2Checkout.com, so that you never have to worry about credit card safety. Period.
  • If you are not satisfied with the product or service provided by a 2Checkout.com partner, contact us immediately. We will intercede and work to resolve the dispute to the satisfaction of all parties. If the matter cannot be resolve we will issue credits as necessary.
  • 2Checkout.com assumes responsibility for its selling partners if they fail to provide the goods or service paid for and become unreachable or unresponsive, the buyers funds will be returned and it will be 2Checkout.com’s responsibility to pursue the matter with your assistance.
  • You will never pay charges made to your card through unauthorized parties, contact us if there are charges on your bill you do not recognize.
  • To protect you from catastrophic losses, under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges that are not the result of negligence or fraud on your part.
  • Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. 2Checkout.com does not allow any transactions that do not occur on a Secure connection.
  • As a part of their service agreement selling partners agree not to engage in spam. Should you receive an unauthorized email with a 2Checkout.com payment link included please contact us immediately.

Privacy policy

2Checkout.com and its partner Russian-Translation-Matters.com pledge that the information you enter will not be shared with any outside party without your expressed consent (does not include fraud cases) and that any emails you receive from 2Checkout.com and/or Russian-Translation-Matters.com will be related to your order.

As a part of their service agreement selling partners agree not to engage in spam. Should you receive an unauthorized email with a 2Checkout.com payment link included please contact us immediately.

The conditions and policies stated do not affect your statutory consumer rights.

At any time you can require your personal data to be deleted from Russian-Translation-Matters.com records, by sending a simple written request which may be done via e-mail.

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